SLA Alerts Pro for Jira

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With SLA Alerts Pro for Jira you can...

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SLA Alerts for Jira Servicedesk shows notification banners when SLA's are (about to be) breached. You can configure yourself which SLA breaches you want to be notified about. Manage when the notifications should start and who should get notified.

Learn how to setup SLA Alerts Pro for Jira Servicedesk or read how to get started with this app.

Features:

Breached SLA alerts: Get notified about issues with SLA timers that are breached or are about to be breached.
Set alert times: Configure the SLA timers that users should be notified about and determine when they should start receiving alerts.
Supervisor role: Assign a supervisor role that get's notified about all SLA timer that are breached.
Project specific alerts: You can specify SLA alerts on project level for project specific configurations.

Features in action

Click on the images below to expand them.

Get alerts for (about to be) breached SLAs

Get alerts for issues with SLAs that are about to be or have been breached.

Easy to configure alerts

Configure which SLA's should throw alerts, who should receive SLA alerts and when alerts should start.

Multiple alerts without screen clutter

Collapsable banner notifications show multiple SLA alerts without filling up your entire screen.

Try it free Buy it now

Pricing

10 users	$10.00
25 users	$75.00
50 users	$149.00
100 users	$295.00
250 users	$595.00
500 users	$895.00
2000 users	$1795.00
10000 users	$2295.00
Unlimited users	$2995.00

50 users	$149.00/year
100 users	$295.00/year
250 users	$595.00/year
500 users	$895.00/year
750 users	$1195.00/year
1000 users	$1595.00/year
2000 users	$1795.00/year
3000 users	$1895.00/year
4000 users	$1995.00/year
5000 users	$2095.00/year
10000 users	$2295.00/year
20000 users	$2495.00/year
30000 users	$2995.00/year
Unlimited users	$2995.00/year

Support

You can get support from us from Monday to Friday from 09:00 until 17:30 (CEST).

Documentation

Read documentation on Confluence

Privacy & security

Vendor privacy on Confluence

Other users' reviews

See here what other users think about SLA Alerts Pro for Jira. These are reviews from the Atlassian Marketplace.

Steve Palmer

2018-08-01

Very nice plugin. I downloaded this plugin a while ago and am frequently reminded of it's use. I've configured a team that receives a notification when an issue needs a response asap. At busy times, we know what issues to prioritize.

No reviews for Data Center yet.

Read all reviews on the Atlassian Marketplace

Version history

The version history of SLA Alerts Pro for Jira:

1.5.0

Jira 7.2.0 - 8.2.6

Yiraphic Release

2019-06-03

Release notes:

Our applications will now be sold under the Yiraphic banner.

Changes:

Renamed app modules to add more clarity what each module does.
Minor layout changes.
Minor preformance improvements.

1.4.1

Jira 7.2.0 - 8.1.3

Jira 8.1 compatibility & bug fixes

2019-04-09

Release notes:

Now compatible with Jira 8.1.

Fixed an issue where global SLA alerts would not appear if a project had previously deleted project level SLA Alerts.
Fixed an issue where issues with the resolution "Unresolved" could not be found.

1.4.0

Jira 7.2.0 - 8.0.3

Data Center Compatibility & Improved Preformance

2019-03-04

Release notes:

SLA Alerts is now available for Jira Data Center
Changed the way SLA Alerts are loaded resulting in better performance

1.3.8

Jira 7.2.0 - 8.0.3

Direct Feedback & minor improvements

2019-02-05

Release notes:

Added a direct feedback field to the configuration screens which allows users to send feedback directly to TIG.
Some other minor improvements

1.3.7

Jira 7.2.0 - 8.0.0.m0030-beta

Jira 8.0 beta compatibility

2019-01-08

Release notes:

Minor improvements for Jira 8.0 compatibility
Fixed an issue where assigned groups wouldn't save correctly when creating new SLA alerts

1.3.6

Jira 7.2.0 - 7.13.5

Name change and minor improvements

2018-12-06

Release notes:

Changed the name of the app from SLA Notifications to SLA Alerts.

Made some minor performace improvements.

1.3.5

Jira 7.2.0 - 7.13.5

Jira 8.0 ready & minor changes

2018-11-01

Release notes:

In this release we've made SLA Notifications for Jira ready for Jira 8.0 and made some performance improvements.

1.5.1

Jira 7.2.0 - 8.3.5

Jira 8.3 Compatibility

2019-07-26

Release notes:

Made some minor improvements for Jira 8.3 Compatibility.

1.5.2

Jira 7.2.0 - 8.5.1

Alerts updating fix

2019-08-08

Release notes:

Fixed an issue where the SLA Alerts would not be updated correctly.

1.5.3

Jira 7.2.0 - 8.5.1

Jira 8.4 Compatibility

2019-09-23

Release notes:

Reworked the configuration screen to fit the new Jira 8.4 look and feel

Changed some labels in the configuration screen to make configuration clearer.

See the whole version history on the Atlassian Marketplace

Try it free

Buy it now

SLA Alerts Pro for Jira

With SLA Alerts Pro for Jira you can...

Read how this app contributes to your workflow