SLA Alerts for Jira shows notification banners when SLA's are (about to be) breached. You can configure yourself which SLA breaches you want to be notified about. Manage when the notifications should start and who should get notified.
Learn how to setup SLA Alerts Pro for Jira Servicedesk or read how to get started with this app.
Features:
Breached SLA alerts: Get notified about issues with SLA timers that are breached or are about to be breached.
Set alert times: Configure the SLA timers that users should be notified about and determine when they should start receiving alerts.
Supervisor role: Assign a supervisor role that get's notified about all SLA timer that are breached.
Project specific alerts: You can specify SLA alerts on project level for project specific configurations.
Features in action
Click on the images below to expand them.
Get alerts for (about to be) breached SLAs
Get alerts for issues with SLAs that are about to be or have been breached.
Easy to configure alerts
Configure which SLA's should throw alerts, who should receive SLA alerts and when alerts should start.
Multiple alerts without screen clutter
Collapsable banner notifications show multiple SLA alerts without filling up your entire screen.
See here what other users think about SLA Alerts Pro for Jira. These are reviews from the Atlassian Marketplace.
Steve Palmer
2018-08-01
Very nice plugin. I downloaded this plugin a while ago and am frequently reminded of it's use. I've configured a team that receives a notification when an issue needs a response asap. At busy times, we know what issues to prioritize.