With SLA Alerts Pro for Jira Service Desk you can...
Read how this app contributes to your workflow
SLA Alerts for Jira Servicedesk shows notification banners when SLA's are (about to be) breached. You can configure yourself which SLA breaches you want to be notified about. Manage when the notifications should start and who should get notified.
- Breached SLA alerts: Get notified about issues with SLA timers that are breached or are about to be breached.
- Set alert times: Configure the SLA timers that users should be notified about and determine when they should start receiving alerts.
- Supervisor role: Assign a supervisor role that get's notified about all SLA timer that are breached.
- Project specific alerts: You can specify SLA alerts on project level for project specific configurations.
Features in action
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Get alerts for (about to be) breached SLAs
Easy to configure alerts
Multiple alerts without screen clutter
Other users' reviews
See here what other users think about SLA Alerts Pro for Jira Service Desk. These are reviews from the Atlassian Marketplace.
The version history of SLA Alerts Pro for Jira Service Desk: