JIRAJIRA SERVICE DESK
SERVERDATA CENTER
(3) 12 active installs
JIRAJIRA SERVICE DESK

SLA Alerts for breaching and breached SLA's. Manage which SLA breaches you want to be notified about.

SERVERDATA CENTER

With SLA Alerts Pro for Jira Service Desk you can...

Read how this app contributes to your workflow

SLA Alerts for Jira Servicedesk shows notification banners when SLA's are (about to be) breached. You can configure yourself which SLA breaches you want to be notified about. Manage when the notifications should start and who should get notified.

Learn how to setup SLA Alerts Pro for Jira Servicedesk or read how to get started with this app.

Features:

  • Breached SLA alerts: Get notified about issues with SLA timers that are breached or are about to be breached.
  • Set alert times: Configure the SLA timers that users should be notified about and determine when they should start receiving alerts.
  • Supervisor role: Assign a supervisor role that get's notified about all SLA timer that are breached.
  • Project specific alerts: You can specify SLA alerts on project level for project specific configurations.

Features in action

Click on the images below to expand them.

Get alerts for (about to be) breached SLAs

Get alerts for issues with SLAs that are about to be or have been breached.
Get alerts for issues with SLAs that are about to be or have been breached.

Easy to configure alerts

Configure which SLA's should throw alerts, who should receive SLA alerts and when alerts should start.
Configure which SLA's should throw alerts, who should receive SLA alerts and when alerts should start.

Multiple alerts without screen clutter

Collapsable banner notifications show multiple SLA alerts without filling up your entire screen.
Collapsable banner notifications show multiple SLA alerts without filling up your entire screen.

Other users' reviews

See here what other users think about SLA Alerts Pro for Jira Service Desk. These are reviews from the Atlassian Marketplace.

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Version history

The version history of SLA Alerts Pro for Jira Service Desk:

See the whole version history on the Atlassian Marketplace